Are managed print services worth it
In the first frantic months of any financial year, you probably ask yourself how to trim unavoidable overheads without cutting corners that matter. Enter supreme office technology managed print services, a model that promises lower costs, fewer headaches, and smarter workflows by outsourcing the heavy lifting of print fleet management to specialised providers like PrintCom. But does handing over such a mission-critical function really pay off, or is it just another trendy expense? Let’s dig into the numbers, the risks, and the real-world outcomes to decide whether managed print services (MPS) truly deliver value for businesses ranging from start-ups to sprawling enterprises.
What Are Managed Print Services?
Managed print services go far beyond a basic lease or maintenance agreement. They involve a holistic assessment of your entire print environment, followed by ongoing optimisation aimed at reducing expenditure, boosting security, and minimising downtime. Think of MPS as hiring a logistics expert to streamline a delivery network you didn’t even know was leaking money. The provider monitors hardware, automates consumable deliveries, schedules preventative maintenance, and supplies analytics that make budgeting a breeze. According to Quocirca’s Global Print 2024 study, companies that adopt a mature MPS framework slash total print costs by an average of 28 %. That statistic alone raises eyebrows—but it’s only the beginning.
- Fleet assessment: Audit of printers, photocopiers, and usage patterns.
- Optimisation plan: Device consolidation, right-sizing, and workflow redesign.
- Proactive monitoring: Remote diagnostics to fix issues before users even notice.
- Consumable management: Automated toner and ink replenishment to prevent stockouts.
- Security controls: Pull printing, user authentication, and data encryption.
- Continuous reporting: Dashboards that reveal cost per page and carbon footprint.
For Perth-based companies, PrintCom layers its 35-year reputation on top of those standard deliverables. From authorised dealership status with Brother, Kyocera, HP, Oki, Epson, Fuji Xerox, and Samsung to on-site technicians and five-year extended warranties, PrintCom transforms MPS from a generic subscription into a local partnership that keeps your office humming.
supreme office technology managed print services: How They Measure Value
Most decision-makers evaluate technology through a classic return-on-investment lens, but MPS paints a broader picture. Instead of focusing merely on the monthly service fee, forward-thinking finance teams weigh six pillars of value: direct savings, indirect savings, uptime, user productivity, sustainability, and scalability. Imagine each pillar as a leg on a sturdy table—remove one and the structure wobbles. Below is a breakdown of how each pillar translates to measurable outcomes for businesses partnering with PrintCom.
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| Pillar of Value | Traditional In-House Printing | PrintCom MPS Approach | Typical Impact |
|---|---|---|---|
| Direct Savings | CapEx on hardware; ad-hoc toner orders | Flexible rental/leasing; bulk consumable pricing | 10-25 % reduction in monthly running costs |
| Indirect Savings | Hidden IT labour and user downtime | Qualified technicians on-site within 4 hours | 4-8 hours/month of IT time reclaimed |
| Uptime | Reactive break-fix delays | Remote monitoring and preventative maintenance | Up to 98 % device availability |
| User Productivity | Slow devices, paper jams | Right-sized, newer models with fast print speeds | 2-3 minutes saved per job |
| Sustainability | Little visibility on waste | Reporting on energy and paper use | 15-30 % paper consumption reduction |
| Scalability | Buy new hardware for every growth phase | Short-term upgrades or rentals | CapEx postponed or avoided completely |
As the table shows, the PrintCom model converts soft benefits into tangible metrics. When downtime is calculated at an average cost of AU$8,800 per hour for mid-sized organisations (Gartner, 2023), the value of near-perfect uptime quickly eclipses mere toner discounts. In other words, MPS makes dollars and sense.
Real-World Cost Savings: Case Studies From Perth Businesses
Numbers are persuasive, but stories stick. Consider a 75-user engineering firm in Osborne Park that managed eight different printer models across three brands. Consumables were ordered piecemeal, resulting in emergency courier fees and frequent user frustration. After engaging PrintCom for a three-year MPS contract, the firm migrated to four multifunction Kyocera devices, backed by on-site service and automated toner replenishment. The outcome? A 32 % reduction in cost per page and a documented 46 hours fewer help-desk tickets in the first quarter alone.
A second example involves a healthcare provider with strict data-confidentiality requirements. PrintCom deployed secure pull-printing with PIN authentication across 14 locations, rolled out firmware updates remotely, and provided five-year warranties to satisfy compliance audits. Breach-related risk exposure dropped, and the company quantified AU$65,000 in annual savings by decommissioning redundant machines. Perhaps the most telling metric: employee satisfaction scores in the IT support survey climbed from 71 % to 89 % within six months.
Why mention these Perth success stories? Because they prove scalability. Whether you print 1,000 or 100,000 pages a month, the underlying formula—right device, right place, proactive care—remains constant. And PrintCom’s local stockroom means consumables arrive faster than a latte on Hay Street.
PrintCom vs. Traditional In-House Printing: Comparative Table
Still unsure whether to outsource or keep printing in-house? The following side-by-side comparison drills into cost breakdowns, responsibility scope, and risk exposure.
| Category | Self-Managed Fleet | PrintCom Managed Service |
|---|---|---|
| Capital Expenditure | High upfront purchase of devices | Zero or low with leasing/rental |
| Operational Expenditure | Unpredictable toner, parts, repairs | Fixed monthly invoice, bundled consumables |
| Maintenance | Reactive, internal IT burden | Qualified technicians with SLAs |
| Warranty Duration | Standard 12 months | Up to 5-year extended care |
| Downtime Risk | High — delays waiting for parts | Low — local inventory & hot-swap units |
| Vendor Management | Multiple suppliers, invoices | Single point of contact: PrintCom |
| Scalability | Buy or sell hardware as needs change | Add or remove devices within contract |
| Environmental Impact | Little tracking of paper or power | Analytics & targets for waste reduction |
Visual comparisons like this highlight how hidden expenses—extra IT hours, courier fees, user frustration—tip the scales in favour of managed print services. When PrintCom bundles everything from toner to disposables, the price becomes both predictable and justifiable, especially for budget-conscious CFOs keen on reducing print’s typical 3 % slice of annual turnover (IDC, 2024).
Expert Tips for Maximising Your MPS Investment
Adopting an MPS model is not a plug-and-forget exercise. To squeeze every last cent of value out of your arrangement with PrintCom, follow these industry-tested best practices.
- Set Baselines Early: Before rollout, document current cost per page, average monthly print volume, and downtime incidents. Benchmarks make success visible.
- Empower Super-Users: Identify a champion in each department who can troubleshoot basics, escalate issues, and relay feedback to PrintCom’s technicians.
- Leverage Analytics: Request quarterly reports on device utilisation and sustainability metrics. Use data to shift low-volume printers to high-traffic areas or retire underused units.
- Educate End Users: Simple habits—duplex printing, secure release—compound savings. PrintCom offers lunch-and-learn sessions that pay dividends within weeks.
- Review SLAs Annually: Your business evolves; so should your agreement. PrintCom’s flexible contracts accommodate seasonal peaks and staffing changes.
Following these steps can amplify the inherent benefits of MPS. Gartner estimates that firms which actively manage their provider relationship achieve an extra 7 % cost reduction over those that take a passive approach. Why leave money on the table?
Conclusion: Is It Worth It?
When you add up lower operating costs, streamlined workflows, iron-clad security, and near-elimination of downtime, managed print services emerge as a compelling proposition for businesses of every size. PrintCom’s blend of local expertise, multi-brand authorisation, extended warranties, and responsive on-site support elevates the model further, turning routine document output into a strategic advantage. So, are supreme office technology managed print services worth it? For organisations seeking predictable budgets, reliable devices, and a partner who sweats the small stuff, the evidence points decisively to yes. By entrusting your print environment to PrintCom, you position your team to focus on what matters most: growing the business, not clearing paper jams.
Ready to Take Your supreme office technology managed print services to the Next Level?
At Printcom, we’re experts in supreme office technology managed print services. We help businesses overcome businesses often struggle with high printing costs, unreliable equipment, and the inconvenience caused by breakdowns, repairs, and managing different printer brands or models. through printcom provides tailored printing solutions, ongoing maintenance, and specialized support for various printer models. their services include on-site repairs, extended warranties, and rental options, ensuring cost-effective and reliable printing for businesses of different sizes.. Ready to take the next step?
