printcom logo
experience

35 years’ experience within the computer and printer industry.

Blog

How MPS Services from PrintCom Cut Costs and Boost Productivity for Perth Businesses

For many Perth organisations, mps services (Managed Print Services) are the quiet catalyst that turns chaotic, costly print environments into predictable, high-performance operations, and when those services are delivered by PrintCom, a Perth-based authority with more than 35 years of hands-on experience across printers and scanners, the transformation becomes measurable in lower invoices, fewer interruptions, and happier teams who can get on with their real work. Think about your day when a device jams during a deadline or toner runs out mid-proposal, and now imagine those irritations systematically prevented through proactive monitoring, on-site support, and right-sized equipment matched to your workflows rather than shipped as a one-size-fits-all bundle that never quite fits. Because PrintCom supplies products from brands such as Brother, Kyocera, HP (Hewlett-Packard), Oki, Fuji Xerox, and Samsung, and is an authorised dealer and warranty centre for Brother, and because their qualified repair technicians can service mixed fleets on-site, with extended warranties available on eligible devices (including Brother products) that can stretch to five years, you gain a single, accountable partner instead of juggling multiple vendors and support numbers. Most importantly, PrintCom’s MPS (Managed Print Services) program is built to reduce monthly running costs through smart device selection, rules-based printing, and dependable maintenance contracts that keep output reliable, quality sharp, and budget surprises rare, which is why Perth businesses from small offices to multi-site organisations rely on PrintCom to turn the printer room into a well-oiled engine rather than an emergency waiting to happen.

What are mps services and why they matter in Perth

MPS (Managed Print Services) may sound technical, yet the concept is simple and practical for any Perth organisation that prints, scans, or copies, because it replaces ad hoc purchasing and reactive repairs with a coordinated plan that optimises devices, streamlines supplies, and locks in predictable costs under a single agreement designed around your goals. Instead of chasing the lowest sticker price for a printer and then paying more in consumables and downtime later, an MPS (Managed Print Services) partner like PrintCom examines locations, document volumes, colour needs, security requirements, and user habits to right-size the fleet and introduce policies such as default duplex printing and pull-print release that reduce waste without slowing people down. Industry research commonly estimates that unmanaged printing can quietly consume 1 to 3 percent of an organisation’s annual revenue, while well-designed programs often recover 20 to 30 percent of that spend through device consolidation, smarter workflows, and better procurement, and those savings are even more compelling when you consider the regained productivity from fewer interruptions during busy periods. For Perth teams navigating tight deadlines and dispersed sites across WA (Western Australia), the value grows further when on-site technicians, automated meter readings, and timely toner delivery shrink the invisible friction that makes printing feel unreliable, which is why aligning with PrintCom’s local expertise matters as much as the devices themselves.

Because Perth businesses operate in a uniquely diverse economy that spans professional services, education, resources, healthcare, and government, the print environment must be flexible and resilient, and that is precisely where PrintCom’s MPS (Managed Print Services) approach stands out by offering a broad vendor portfolio, serviceable across brands, and backed by extended warranty options that protect your capital investments. If one department needs high-speed colour for marketing while another requires secure monochrome for finance, a mixed fleet can be the right answer, but only if it is monitored, maintained, and supplied under a single plan that prevents bottlenecks and keeps costs visible in one consolidated invoice rather than buried in separate credit card purchases and emergency callouts. Moreover, print security is no longer optional when documents contain personal or commercial-in-confidence information; features such as user authentication, secure release, and encrypted job storage reduce the risk of accidental exposure, aligning with APPs (Australian Privacy Principles) expectations without adding complexity for your staff. In practical terms, PrintCom translates these ideas into a nimble service that scales up or down as locations change, projects ramp, or teams adopt new digital workflows, ensuring your print and scan backbone supports growth rather than becoming a constraint, and that is why mps services (Managed Print Services) prove their worth in Perth’s fast-moving business environment.

How PrintCom designs a cost-reduction roadmap

Every effective MPS (Managed Print Services) engagement begins with clarity, so PrintCom starts by mapping your current state through a non-intrusive audit that captures device locations, monthly volumes, colour ratios, and common failure points, then translates those datapoints into a practical roadmap that spells out where to consolidate, what to upgrade, and how to implement changes without disrupting daily work. The roadmap typically blends device right-sizing with print policy tweaks such as auto-duplex for internal documents, sensible colour permissions for cost control, and secure release printing that reduces abandoned pages while protecting confidentiality, and each recommendation is linked to an estimated impact on TCO (Total Cost of Ownership) so you can see where the savings come from and how they stack up over time. Because PrintCom is brand-agnostic in its advice while being an authorised dealer for Brother and supplying products from Kyocera, HP (Hewlett-Packard), Oki, Fuji Xerox, and Samsung, the solution can be tuned beyond a single catalogue, which avoids over-specifying or under-powering devices just to fit a narrow product range. Finally, rollout is sequenced department by department or site by site, and PrintCom’s qualified repair technicians remain present during cutover to train users, answer questions, and eliminate teething issues before they can become bad habits, ensuring the transition feels orderly and confidence-building rather than risky or rushed.

  • Discovery and data capture: non-invasive monitoring, meter reads, and interviews to understand volumes and needs.
  • Fleet design: right-size devices, align speed and duty cycles with real workloads, and plan for growth.
  • Policy and workflow: default duplex, sensible colour rules, secure release, and scan-to-cloud with OCR (Optical Character Recognition).
  • Implementation: staged deployments, user training, and seamless retirement of redundant models.
  • Management: proactive maintenance, consumables supply, usage reporting, and quarterly reviews.

To make the changes tangible, PrintCom documents the before-and-after state in plain language and numbers, which helps you socialise the program across leadership and teams while setting expectations about the first 90 days and the returns expected in the first year. The company’s maintenance contracts keep devices in warranty-like condition through scheduled servicing and firmware updates, and the extended warranties, available for up to five years on eligible devices (including Brother where applicable), provide cost certainty that finance teams appreciate when forecasting budgets. Because supply continuity matters as much as price, consumables are delivered based on actual usage rather than guesswork, and automated alerts prevent last-minute scrambles when toner runs low or when a maintenance kit approaches its life threshold. In addition, PrintCom can integrate print management software to provide user-level analytics and cost-centre allocation, which enables fair internal charging and encourages responsible use without micromanaging, and that data also feeds regular optimisation cycles where low-use devices are relocated, workflows simplified, and any emerging bottlenecks addressed quickly.

Unmanaged printing vs PrintCom MPS (Managed Print Services)
Aspect Typical unmanaged environment With PrintCom MPS (Managed Print Services) Business impact
Cost visibility Fragmented spend across devices, suppliers, and cards Single monthly invoice with device and cost-centre breakdowns Predictable budgeting and easier approvals
Downtime Reactive break-fix delays and frequent jams Proactive maintenance and fast on-site response More uptime and fewer deadline disruptions
Security Jobs left on trays, unsecured devices User authentication and secure release as standard Lower risk and APPs (Australian Privacy Principles) alignment
Supplies Emergency toner runs and overstocking Automated supplies based on real usage Less waste and lower carrying costs
Lifecycle Random replacements and mismatched models Planned refresh with extended warranties available on eligible devices Lower TCO (Total Cost of Ownership) and stable performance

Reliability, uptime, and on-site support that keeps teams moving

Print interruptions are rarely just about paper and toner, because every jammed device can delay a client contract, stall a patient form, or slow a purchase order, which is why PrintCom builds reliability into the core of its service with certified technicians, genuine parts, and clear SLA (Service Level Agreement) targets that prioritise business-critical locations. Many studies estimate that knowledge workers can lose minutes to hours per week to print issues, and that unplanned downtime can cost far more in soft productivity than in direct service fees, so PrintCom’s focus on preventive care, including scheduled maintenance and timely firmware updates, is designed to stop problems before they start. When an issue does arise, the benefit of a Perth-based provider shows up in travel time and local stock availability, which shortens the path to resolution compared with distant support models that must ship parts or queue visits, and the capability to service mixed-brand fleets reduces finger-pointing because a single team owns the outcome. Add to that extended warranties that can cover up to five years on eligible devices (including Brother products), plus maintenance contracts that keep consumables calibrated and rollers fresh, and you end up with devices that simply behave, producing crisp output when you need it without demanding attention when you do not.

Real-world examples make the difference clear, so consider a West Perth accounting practice that moved from six desktop printers and two ageing copiers to a compact fleet of two multifunction devices and one small colour unit, all under PrintCom’s MPS (Managed Print Services) program, and within three months their service tickets dropped by 48 percent, colour pages fell by 22 percent after sensible rules were introduced, and staff satisfaction scores related to printing rose from 6.8 to 8.9 out of 10. In another case, a Fremantle logistics company with dusty warehouse conditions saw frequent feed errors and premature roller wear, and PrintCom solved it by specifying models with robust duty cycles and filtered paper paths, then setting quarterly on-site cleaning as part of the maintenance schedule, which cut paper jams by 63 percent and extended consumable life by two months on average. Even in sectors with spiky demands such as education and events, PrintCom’s rental options allowed temporary capacity boosts without capital spend, and devices came preconfigured so teachers and coordinators could print badges, packs, and rosters on time. When reliability becomes the default state rather than a lucky break, people trust the process and productivity quietly rises across departments, and that is where a strong SLA (Service Level Agreement) and local technical depth translate into results you can feel every day.

PrintCom support levers and the outcomes they enable
Support lever What PrintCom provides Operational outcome
Qualified technicians Brand-certified, multi-vendor expertise One team resolves mixed-fleet issues fast
Extended warranties Available on eligible devices (including Brother) Lower risk and fewer repair surprises
On-site service Perth metro and surrounds coverage Reduced downtime and quick parts swaps
Preventive maintenance Scheduled servicing and firmware updates Fewer jams and higher print quality
Consumables supply Usage-based toner and parts replenishment No emergency runs and less waste

Security, sustainability, and compliance built in

Documents often carry personal information, financial data, or commercially sensitive material, so print workflows must be secure by design, and PrintCom addresses this with user authentication at the device, secure release queues that hold jobs until the right person arrives, and encrypted job storage that reduces the chance of exposure should a device be accessed improperly. Audit logs and role-based permissions complement these controls by providing visibility for administrators and accountability for users, which together align with APPs (Australian Privacy Principles) expectations without adding friction to everyday tasks, and when staff do need guidance, PrintCom’s training emphasises simple habits such as never leaving prints on trays and using scan-to-email wisely to prevent misdirected documents. Sustainability is the other half of modern print responsibility, and it shows up in default duplex printing, automatic sleep modes, energy-efficient devices, and toner recycling programs that divert cartridges from landfill while often reducing consumable costs in the process. Because energy prices and environmental goals matter to Perth organisations, PrintCom selects models with efficient fusing technologies and low typical electricity consumption, then quantifies the expected reduction in kilowatt-hours and CO2 (carbon dioxide) equivalents so you can report improvements in annual sustainability statements with confidence that the numbers are grounded in real usage.

To make security and sustainability improvements concrete rather than abstract, PrintCom provides simple dashboards and quarterly reviews, and many customers like to see a baseline compared with their first-year results to measure momentum and strengthen internal support for continuing the program. In practice, features such as card or PIN-based release can cut unclaimed pages by 30 to 60 percent depending on culture and job types, default duplex can reduce paper consumption by up to half for eligible documents, and intelligently set monochrome defaults while preserving colour for brand-critical outputs can reduce colour spend by 15 to 25 percent without hurting visual quality where it matters. While numbers vary by environment, the direction is consistent, and because PrintCom’s maintenance contracts ensure those features remain enabled and updated, the gains persist rather than fading as settings drift or staff turnover increases. Lastly, device hard drive sanitisation during decommissioning and secure firmware practices protect data throughout the lifecycle, giving you end-to-end assurance that your print environment is an ally, not a vulnerability, and the table below illustrates typical before-and-after outcomes that Perth clients have recorded with PrintCom’s guidance.

Typical first-year improvements with PrintCom MPS (Managed Print Services)
Metric Baseline After MPS (Managed Print Services) Change
Unclaimed pages per month 3,000 1,200 -60 percent
Colour print ratio 38 percent 28 percent -10 percentage points
Paper consumption 250 reams 155 reams -38 percent
Device energy use 1,800 kWh 1,250 kWh -31 percent
Service tickets per quarter 42 22 -48 percent
Two-part diagram showing a cluttered office print fleet map transforming into a simplified, right-sized layout with secure release points and reduced paper waste.
Visualising the shift from a scattered, high-cost fleet to a right-sized, secure, and efficient print environment guided by PrintCom.

Flexible procurement: buy, lease, or rent with confidence

Cost control does not end with smart settings and maintenance, because how you acquire devices influences cash flow, depreciation, and upgrade timing, and PrintCom supports multiple procurement paths so you can choose what fits finance, tax, and operational needs without compromising on support. Outright purchase can be best for organisations that prefer to capitalise assets and enjoy lower long-term costs, whereas leasing can align expenses with usage over time while keeping technology current through refresh cycles agreed at the outset, and short-term rental fills gaps for projects, seasonal peaks, relocations, and events without tying up capital or leaving you with surplus equipment afterward. Crucially, PrintCom’s service coverage remains consistent across models, which means you do not trade reliability for flexibility, and maintenance contracts with consumables supply can be bundled into leases or paired with purchases so the user experience stays the same regardless of the financing path selected. Because PrintCom is an authorised dealer for Brother and supplies products from Kyocera, HP (Hewlett-Packard), Oki, Fuji Xerox, and Samsung (and offers scanners from brands such as Epson), the catalogue spans compact workgroup models to high-volume multifunction devices, and their team will recommend the best-value mix for duty cycles, finishing needs like stapling, and scan features such as OCR (Optical Character Recognition) for searchable archives and smooth digital workflows.

When you compare options side by side, what often matters most is not just the sticker price but the matched bundle of support, supplies, and service-level commitments that keep total costs predictable, and PrintCom’s proposals make these elements explicit so finance and operations can decide together with full information. For example, a lease that includes full break-fix coverage, maintenance kits, and automated toner replenishment can reduce administrative overhead and avoid separate purchase orders, while a purchase paired with a maintenance contract might suit organisations with specific asset policies and clear annual budgets. Rentals, meanwhile, shine when you need three extra devices for a three-month site setup, a one-off conference, or a school exam period, because PrintCom can deliver, configure, and collect units on schedule so you do not have to worry about storage or resale. The table below summarises how the procurement methods differ at a glance, and PrintCom can help translate this into a cash flow model tailored to your volume forecasts and refresh preferences, which makes the decision less about guesswork and more about fit.

Procurement options with PrintCom
Option Upfront cost Ongoing cost Included services Best for
Purchase Higher Lower with maintenance contract Flexible maintenance and supplies plan Stable environments with predictable volumes
Lease Low to none Fixed monthly payments Can bundle maintenance and supplies Tech refresh cycles and budget smoothing
Short-term rental Minimal Short, defined term Preconfigured delivery, on-site support, pickup Projects, events, seasonal peaks, relocations

MPS (Managed Print Services) pricing and ROI (Return on Investment): what Perth businesses can expect

Pricing for MPS (Managed Print Services) is typically built around per-page, per-device, or hybrid models that bundle equipment, maintenance, and supplies into a simple monthly charge, and PrintCom will recommend the structure that best aligns with how your teams work and what provides the clearest cost visibility. A per-page model can be ideal when volumes are steady and predictability matters, whereas a per-device model can help when user counts vary but you want a cap on service exposure, and hybrid models can balance both to fit mixed environments with high-variance departments and reliable back-office workflows. To gauge ROI (Return on Investment), PrintCom’s proposals include a baseline of your current spend, the expected savings from right-sizing and policy changes, and a schedule of service-level targets that protect uptime, which together frame the financial and operational case for change. While each environment differs, organisations commonly see double-digit percentage reductions in print-related costs within the first year, and the indirect gains from fewer interruptions can be even larger when measured across high-value roles like legal, accounting, healthcare, and engineering where time matters most.

To make the numbers more tangible, the table below shows indicative scenarios that mirror common Perth environments, and while figures are examples, they illustrate how savings accumulate across pages, energy, and avoided service incidents under a managed plan. The key to sustaining those gains lies in simple best practices that PrintCom helps embed, from quick user training to quarterly reviews that recalibrate device placements, and a culture that treats colour and single-sided printing as deliberate choices rather than the default. Because PrintCom’s maintenance contracts include analytics and reporting, teams can have constructive conversations with facts rather than assumptions, and leaders can steer behaviours with light-touch policies that respect autonomy while reducing waste. Ultimately, the most important return is the one you feel: fewer print headaches, smoother document handling, and a quieter office where technology simply supports your goals, and that is why a well-structured program marries numbers with day-to-day reality to create lasting value rather than short-lived wins.

Illustrative MPS (Managed Print Services) cost scenarios
Environment Baseline monthly cost Projected monthly cost with MPS (Managed Print Services) Estimated savings Notes
Professional services office, 35 users $3,200 $2,350 ~27 percent Consolidated devices, duplex defaults, secure release
Warehouse + admin hub, 60 users $4,100 $3,000 ~27 percent Robust models for dusty areas, quarterly clean, mono defaults
School campus, 120 staff $7,800 $5,600 ~28 percent Policy-based colour, exam-period rentals, centralised MFDs
Healthcare clinic, 50 staff $3,900 $2,950 ~24 percent Authentication, audit trails, fast on-site support

Why PrintCom’s multi-brand expertise changes the equation

One of the hidden costs in many print environments is complexity across mixed devices, because different drivers, supplies, and service contacts amplify administrative effort and increase the chance that something will go wrong at the worst possible time, and PrintCom neutralises that risk by supporting a wide range of leading brands under one roof. As an authorised dealer for Brother and a supplier of products from Kyocera, HP (Hewlett-Packard), Oki, Fuji Xerox, and Samsung (and offering scanners from Epson), and with technicians trained to diagnose issues across that spectrum, PrintCom can recommend the right machine for each job rather than forcing a compromise, and then keep the whole fleet humming through consistent maintenance standards, extended warranties on eligible devices, and rapid access to parts. That depth matters when you need, for example, an eco-efficient Kyocera for high monochrome volumes in finance, a vivid colour device for marketing proofs, and a dependable HP (Hewlett-Packard) multifunction device with strong scanning for operations, because the value comes not from brand loyalty but from matching capabilities to real-life tasks. Moreover, when your organisation grows, relocates, or reconfigures spaces, PrintCom can redeploy devices, adjust policies, and update service coverage without the friction of renegotiating with multiple vendors, and that continuity helps your internal teams focus on transformation projects that move the business forward instead of wrangling printers.

Brand strengths at a glance
Brand Typical strengths Common use cases
Brother Compact, cost-effective, user-friendly Small offices, satellite desks, home offices
Kyocera Durable, efficient, high-duty mono Finance, legal, operations with heavy text output
HP (Hewlett-Packard) Balanced features, strong management tools Mixed departments, secure enterprise workflows
Oki Reliable colour for graphics and signage Marketing, light production, retail signage
Epson High-quality scanners and imaging Marketing proofs, education materials, high-resolution capture
Fuji Xerox High-quality multifunction devices Centralised print rooms, shared hubs
Samsung Practical, office-friendly devices General office, admin teams

PrintCom’s ability to weave these strengths into one cohesive print strategy is what converts theory into day-to-day ease, because you get one help desk, one reporting suite, and one set of service expectations, regardless of the brand plates on your devices. Training is simplified when the same secure release process and scanning shortcuts appear across the fleet, and with quarterly optimisation reviews, PrintCom’s team spots underused devices for relocation or replacement long before they become a cost sink. The combination of extended warranties available on eligible devices (including Brother) for up to five years and maintenance contracts that include consumables supply means finance leaders can forecast with fewer surprises while operations leaders enjoy stable performance, and end users experience fewer frustrations. In short, multi-brand support delivered through a single, local partner is not just a convenience; it is a structural advantage that keeps costs controlled, uptime high, and change manageable.

Actionable tips to get the most from your MPS (Managed Print Services) program

Even the best-designed MPS (Managed Print Services) program benefits from a few simple practices that make savings stick, adoption smooth, and reporting meaningful, and PrintCom builds these into each engagement so your team can enjoy quick wins without heavy lifting. Start by aligning leaders across finance, operations, and information security on the objectives and success metrics before rollout, because clarity up front helps prevent conflicting policies later, and decide where colour adds value versus where monochrome is perfectly adequate to keep costs under control without diminishing quality. Create a short user guide that covers secure release, duplex defaults, and scanning to shared folders with OCR (Optical Character Recognition), and use quick, friendly training at deployment to normalise the new habits, then reinforce with light-touch prompts such as a small label on each device reminding people how to release their job securely. Finally, agree on a cadence for reporting and review so PrintCom can present usage trends, highlight outliers, and propose adjustments, and treat those sessions as opportunities to fine-tune rather than as audits, because a collaborative approach yields better results and feels encouraging rather than punitive.

  • Define goals and baselines: cost, uptime, security, and sustainability targets.
  • Set sensible defaults: duplex on, colour by exception, secure release required.
  • Keep it simple: two or three device models across the fleet for easier support.
  • Empower champions: appoint a friendly “print lead” per floor or department.
  • Review quarterly: redistribute underused devices and update policies as needed.

Because every environment has quirks, PrintCom adapts these tips to context, whether you are a law firm handling confidential matters, a healthcare clinic prioritising patient data protection, or a construction company needing durable devices that tolerate dust and variable temperatures. The consistent thread is respectful change management that meets people where they are, shows the why behind new defaults, and provides quick help when needed, which encourages adoption and preserves goodwill. Over a year, those modest, disciplined practices compound into a calmer print environment, lower supply spend, and fewer surprises for your help desk and your finance team, and that is why a great program is equal parts technology, process, and people support delivered by a partner who understands Perth businesses.


When you bring it all together, PrintCom’s approach to mps services (Managed Print Services) blends deep local know-how, multi-brand choice, and disciplined maintenance into a practical system that cuts costs, reduces downtime, and supports secure, sustainable printing for teams of all sizes. In the next 12 months, imagine replacing emergency toner runs with quiet, automatic deliveries, turning abandoned stacks into secure, on-demand releases, and converting clunky copier queues into smooth, searchable scans that glide into your digital repositories without fuss. What would it mean for your people and your budget if the print room finally stopped demanding attention and started delivering quiet, reliable value every day through mps services (Managed Print Services)?

Ready to Take Your mps services to the Next Level?

At Printcom, we’re experts in mps services. We help businesses overcome businesses often struggle with high printing costs, unreliable equipment, and the inconvenience caused by breakdowns, repairs, and managing different printer brands or models. through printcom provides tailored printing solutions, ongoing maintenance, and specialized support for various printer models. their services include on-site repairs, extended warranties, and rental options, ensuring cost-effective and reliable printing for businesses of different sizes.. Ready to take the next step?

X

Contact Now

  • This field is for validation purposes and should be left unchanged.