Jun 4, 2025

What does MPS company do

When you first hear the phrase “Managed Print Services,” it can sound like IT jargon. Yet mps services are at the core of how modern businesses slash printing expenses, reduce waste, and keep critical documents flowing without hiccups. In this guide, you’ll discover exactly what an MPS company does, why the concept matters to organizations from cafés to corporations, and how Perth-based PrintCom turns a once-painful cost center into a strategic advantage.

Imagine your office printers working like a well-oiled orchestra: toner always in stock, devices online, and employees printing without frustration. That’s the promise of a competent Managed Print Services provider. But who handles the nuts and bolts—device selection, fleet monitoring, maintenance scheduling, and cost optimization—so you don’t have to? Let’s unpack the moving parts.

Understanding Managed Print: More Than Just Printers

An MPS company is to printing what a facility manager is to your building: a single, accountable expert that oversees every asset, process, and outcome. At its heart, Managed Print covers five pillars—assessment, optimization, automation, security, and ongoing support. By auditing your current fleet, right-sizing devices, automating supplies, protecting data paths, and offering quick repairs, an MPS provider converts printing chaos into strategic efficiency.

Think of it like switching from owning dozens of individual cars to using a regulated ride-share fleet. You still get from A to B, but you no longer worry about maintenance, fuel, or registrations. Similarly, you still print, scan, copy, and fax, but the headaches—jammed rollers, spiraling toner costs, or mismatched drivers—shift off your plate and onto experts who live and breathe printing.

Key Components of mps services

Each component reinforces the next. For example, analytics reveal which departments over-print, feeding back into fleet optimization. Security solutions dovetail with automated supplies to prevent unauthorized consumables use. And because PrintCom is an authorized dealer for Brother, Kyocera, HP, Oki, Epson, Fuji Xerox, and Samsung, businesses get best-fit hardware without vendor lock-in.

The Business Impact: Costs, Efficiency, Sustainability

Why does any of this matter? Because unmanaged printing silently drains budgets. Industry studies estimate companies spend 1–3% of annual revenue on document output—often unnoticed. Worse, IT teams lose 20% of their help-desk calls to printer issues. A robust MPS program counters these pain points by:

• Cutting direct costs: Consolidated devices, bulk consumables, and fixed-rate maintenance lower per-page expenses.
• Freeing IT resources: With proactive monitoring, fewer tickets reach the help desk, letting tech teams focus on strategic tasks.
• Reducing environmental footprint: Duplex defaults, usage analytics, and energy-efficient models can cut paper waste by 25% and power consumption by 40%.
• Improving staff morale: Reliable devices mean fewer frustrations and no “printer rage.”

Consider sustainability: every 10,000 pages printed single-sided uses a full grown tree and 1,000 kWh of electricity. By enabling duplex printing and recommending right-sized hardware, PrintCom helps firms meet ESG benchmarks while saving money. It’s a rare win-win.

Why PrintCom Stands Out in the MPS Landscape

Plenty of providers promise Managed Print gold. Yet PrintCom’s 35-year pedigree in Australia’s printer market offers tangible advantages. Beginning as a small repair shop, the company now manages fleets for mining outfits, schools, and healthcare networks across Perth—and still answers the phone with a human receptionist. How does that translate into client value?

• Broad Hardware Range: Extensive stock of printers, photocopiers, and MFPs from seven major brands ensures unbiased recommendations.
• Authorized Dealership Status: Factory-approved access to firmware updates, genuine parts, and warranty extensions up to five years.
• On-Site Qualified Technicians: Field engineers reach metro clients in under four hours, minimizing downtime.
• Flexible Acquisition Models: Purchase, rental, and leasing options align with CapEx or OpEx preferences.
• Consumables & Maintenance Contracts: One monthly invoice covers toner, parts, labor, and remote monitoring—no surprise charges.
• Cost-Reduction Focus: Proprietary analytics show real-time cost per page, alerting managers to anomalies instantly.

Because PrintCom’s technicians repair every major brand daily, they spot early wear patterns others miss. That expertise converts to fewer failures and consistent print quality—vital for industries such as healthcare where a blurred barcode can delay patient care.

Real-World Examples of PrintCom’s Managed Print Success

Stories resonate more than specs. Let’s examine three brief scenarios that showcase how PrintCom’s approach delivers measurable results.

1. Mining Contractor (250 employees): Multiple remote sites struggled with toner stockouts and constant freight delays. PrintCom installed satellite monitoring devices that trigger auto-dispatch of consumables before levels dip below 15%. Outcome: 22% cost reduction and near-zero downtime even 1,000 km from Perth.
2. K-12 School Network (7 campuses): Teachers queued behind single MFPs, wasting class time. A fleet audit showed older devices hogged maintenance budgets. By standardizing on energy-efficient Kyocera models with secure print release, the school trimmed paper waste by 30% and saved AU$38,000 in the first year.
3. Legal Firm (90 staff): Confidentiality breaches loomed due to abandoned printouts. PrintCom deployed PIN-protected print jobs and a tracking dashboard. Security incidents dropped to zero, and monthly print volumes fell by 18% as staff became mindful of every page.

These results aren’t outliers; they’re typical when clear metrics guide continuous improvement. PrintCom meets quarterly with each client, revisiting key performance indicators (KPIs) such as uptime, cost per page, and carbon savings, then adjusting strategy accordingly.

Choosing the Right Partner: Questions to Ask and Metrics to Track

Selecting an MPS provider is like hiring a new department; due diligence pays dividends. Before signing, ask prospective partners the following:

• Do you support multiple brands, or will we be locked into one vendor?
• How fast can you deliver on-site service in my postcode?
• What analytics platform do you use, and can I access real-time dashboards?
• Is security—user authentication, encrypted print release—baked into the proposal?
• How do rental or lease options compare financially to outright purchase?
• Will you commit to performance SLAs for uptime and first-time fix rates?

Equally important is tracking success post-deployment. Key metrics include:

With transparent reporting, you always know whether the partnership drives real value or needs course correction. PrintCom’s client portal shows these KPIs alongside service tickets, parts used, and consumables shipped—offering full accountability.

Conclusion

A capable MPS company tackles the hidden complexities of document output—device selection, supplies management, security, sustainability—so you can focus on your core mission. From initial audits to predictive maintenance, every stage is designed to lower costs, increase uptime, and safeguard data. PrintCom exemplifies these principles through its broad hardware portfolio, rapid on-site service, and customizable rental or lease plans, making it an ideal partner for businesses seeking to streamline printing operations. By embracing PrintCom’s mps services, organizations of any size gain predictability, efficiency, and peace of mind.